Sanctuary Reopening FAQ

As so many of you have asked us, we're pleased to announce that we are now OPEN again following our annual winter shutdown period. We hope that you will enjoy meeting our residents and seeing a little of what we do here!

Over the past couple of years, we’ve had to implement both Coronavirus and Avian Influenza precautions (the UK is still a Bird Flu Prevention Zone and our birds on still under "flockdown") to keep our team and animals completely safe, as well as ironing out some issues that the winter has caused us, and we still have a little work to do first so please bear with us looking a little rough around the edges in some areas - we're working harder than ever right now and have big plans for the year!

Please see the FAQ we have put together below with more information about our re-opening. Please note this is subject to change as information and advice alters (Last Updated: 09/04/2021)


Can I Visit Brockswood?

YES, we are happy to announce that we are now OPEN every day of the week (including bank holidays).

Please note, all admission is now walk-in and you no longer need to book your visit in advance.

What precautions are being taken?

The health, safety, and welfare of our visitors as well as the Brockswood team members are our absolute highest priority, and we are still taking every precaution to ensure this remains paramount.

The following measures are currently being put in place:

  • All visitors will be issued with Health & Safety guidelines that you will be asked to follow during your visit. This is particularly important and key to us being able to remain open, so we are relying on your co-operation.

  • Hand washing facilities and sanitiser will be readily available to you.

  • We have cordoned off a small section of the site while we carry out essential maintenance on this area. Don't worry, we have moved most of our residents around so that you can still see them!

What are the Sanctuary's opening hours?

We will be open every day from 10am to 4pm, with last entry at 3pm.

Do you sell a Season Pass?

We do! If you are planning on visiting us frequently, we recommend you treat yourself to a pass.

These are still available to purchase here.

Are the toilets open?

Our accessible/baby change toilet will be open for use by all visitors.

Is the café open?

We will only be selling cold snacks and drinks at this time

You are welcome to bring a picnic with you and sit out on our picnic benches/play area.

We created a "Charity Cabin" last year but were unable to open this throughout the pandemic as it was not big enough for you to safely distance inside. We re-arranged the shop area of the café to create a shop area here, selling a range of gifts as well as your kindly donated preloved items to raise money for our animals! This proved so successful that we have continued to do so for the time being.

Can I bring my dog still?

YES! We absolutely love meeting your waggy friends. We welcome well-behaved dogs on leads - our animals are very used to seeing dogs, so it's a great opportunity to socialise your dogs and encourage them to behave appropriately around farm animals.

 We have now also opened our enclosed run for your dogs.

Is there any reason why I should not visit the Sanctuary?

We respectfully ask that people take responsibility for their own health and the health of the community before visiting us. Please do not visit the Sanctuary if you or anybody within your household are experiencing symptoms of COVID-19, or have any underlying health conditions that may put you at risk. If you are vulnerable in any way at all, it is your responsibility to make the right choice for yourself and others around you.

What about Avian Influenza?

We currently battling an Avian Influenza (Bird Flu) epidemic - in fact, the worst the country has ever seen! The UK has been declared an Avian Influenza Prevention Zone which affects every bird keeper in the country, including us. We have enhanced biosecurity measures in place in order to safeguard our birds from this deadly virus.

You will notice that some of our chicken enclosures are looking a little sparse at the moment - this is to make them easy to disinfect each day. Some of our chickens have been moved into our rabbit runs - this is because their aviaries are now so old and unfit for purpose, we decided to move them out of them until we can purpose-build new homes for them. More about this appeal HERE.

You may see our team using disinfectant foot dips around the site - don't worry, our birds are all healthy and we have had no evidence of Bird Flu at the sanctuary and this enhanced hygiene is just a precaution. 

For more information about Avian Influenza in the UK, please visit:

How can I support Brockswood?

Thank you very much for your continued support. This is always important to us but right now we need you more than ever. We are so grateful for any support you can give, no matter how big or small. It costs us around £3,000 per week to run our sanctuary and like everyone else at the moment, our costs are rising!

You can help us to raise this money for our animals by continuing to visit us, making a donation or even setting up a regular gift to us, buying supplies, sponsoring an animal, volunteering your time with us, or even just spreading the word about us so that more people are aware of our work here with these wonderful rescued animals. We have achieved a lot, but we have big dreams and want to do so much more here! You can read more about our plans in our Three Year Strategic Plan.

Any other questions?

Please get in touch if you have any questions that we have not yet answered.